CV Management Experience

Project Operational Framework for a large Swiss Manufacturing Company
• Scope: Transformation von organisation, processes and technology (Outsourcing)
• Role and Objective: program Manager:
– responsible for 12-15 direct and 3 line resources
– Management of internal and external international partners in 7 Countries
– Customer InterfaceProject Operational Framework for SEN
• Scope: Transformation von Organisation, processes and Technology (Outsourcing)
• Role and Objective: program Manager:
– responsible for 12-15 direct and up to 30 line resources
– Management of internal and external international partners in 29 Countries
– Customer InterfaceProject Operational Framework for NSN
• Scope: Transformation von Organisation, processes and Technology (Outsourcing)
• Role and Objective: Bid and Project Manager with profit and loss responsibility:
– responsible for 12-15 direct and up to 30 line resources
– Management of internal and external international Partner in 104 Countries
– Customer Interface, negotiation and Contracting

Project Full Outsourcing Tender
• Scope: Outsourcing Tender for large swiss bank Bank nach ITIL
• Define RFP, SLA business, Service Catalogue Bid management 2 Mrd. CHF outsourcing tender
• Role and Objective: project Manager responsible for 7-10 direct resources

Contract Manager Single Source Bid reviewing Service and Process Definition of Shared Services delivering Personal Services for 180 000 employees. Review of existing Service Catalogue.

Commercial Manager Single Source Bid reviewing and defining, Contracts, Services and Processes of Shared Services delivering Application Services

Due Diligence for M&A of an IT Service Provider delivering Datacenter Outsourcing Services and Application Services for 400 MEuro a year

Due Diligence, Proposal Management, contracting, coaching transformation and transition of an internal IT Cost Center to an external Service Provider delivering Outsourcing Services 20 MEuro a year.

 Projekt ITIL/ CHM
• Scope: Transformation Change Management Processes of a large Swiss Bank  ITIL Vendor Selection Service Support Tool
• Role and Objective: project Manager responsible for 7-10 direct consultants

Senior Project Manager Managed Desktop Services. Definition Shared Service Catalogue and international organizational & process rollout

Program Manager for one of the largest Swiss bank Supervising subcontractors, consultants and vendors with full contractual and P&L responsibility. Project Manager Vendor Selection Process for Service Support Tool.

Managed 30 Consultants in a multi-vendor /customer team to define the RFP, SLA business, Service Catalogue and process and technology model for an IT Service Provider. Subsequent bid management for the 2 BCHF outsourcing tender.

Program Manager and Method Coach and to coordinate, consolidate, and implement a consistent mandatory method based on a standardized Service Catalogue for Shared Services and Global Operation. Developing Transition and Transformation Blueprints for multi-location, organization, service, –countries/customer transformation in multiple parallel projects and task forces Support rollout of method in 26 countries and global and various regional operating companies Moderate conflicting goals and build (or enforce) consistency over all blueprints and streams facilitating the integration of results in the outsourcing framework

Requirement Definition MoU, coaching transformation and transition of an internal IT Cost Center to external Service Provider delivering Outsourcing Services including Application Management 18 MEuro a year.

Business development in Switzerland and Asia for outsourcing Application Service Providing in the telecommunication, utility and banking industry

Managed 12/15 Siemens Consultants in a multi-vendor team to define the solution and the business, process and technology model for an EAI Solution provided via ASP. Subsequent bid management for the 10 / 56 MCHF bid

International Project management for development projects in the USA (5Y+) responsible for budget, coordination, overall design, specification and supervising a team of 5-10 engineers and consultants. Design, implementation and port of software

Quality assurance for development projects in the UK and Germany (2Y+)